All business begins with a conversation, it only makes sense that phone systems play a crucial role in the day-to-day activities of businesses small and large. Voice over IP (VoIP) is a communications technology that’s similar in many ways to traditional public switched telephone networks , but drastically different in that it operates over the internet. The technology has been around since the dawn of the internet age, but it wasn’t until 2004 that it began to see widespread use.
VoIP phone systems are replacing plain old telephone systems worldwide and for many good reasons. Gone are the days of copper-wire landline telephones and costly phone bills. VoIP phone systems offer the possibility of unifying business communications over the internet, which cuts down costs and unifies communications over a secure network.